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Who looks out for consumers and ratepayers in California? Join DMA's Autumn Labbe-Renault as she interviews Mark Toney, Executive Director of TURN - The Utility Reform Network. TURN helps consumers understand their bills, challenge unjust utility company practices and access information about important money-saving programs. The interview covers unfair landline and cell phone practices affecting consumers in California, and explores TURN's broad range of work across the state.